More efficient collaboration
B2B Portal is a solution designed to facilitate the process of exchanging information with employees, partners and contractors. With B2B Portal, the process is automated.
Microsoft Dynamics NAV stores information that is also critical for external stakeholder of processes. For example, customers need to know the current availabity of an item in the company’s warehouse or check the order status. This data can be automatically retrieved from NAV to be viewed on the portal without any intervention of employees. On the other hand, the portal can be also a place where customers enter their data, place orders, submit complaints or fill in selected cards in a structured format which enables easy processing within NAV. By providing self-service capabilities to customers and eliminating workload for employees your company can improve its productivity.